Ninja Nerd

Frequently Asked Questions

Find answers to common questions about our products, shipping, and more.

General

We offer a wide range of premium merchandise.
Yes! Gift cards are available.
Absolutely. We guarantee 100% authentic merchandise.

Shipping & Delivery

We offer Standard, Express, and Overnight shipping.
Yes, we ship worldwide.
You'll receive a tracking number via email.
Yes! Free shipping on orders over $75.

Orders & Payment

We accept all major credit cards and PayPal.
Yes. We use SSL encryption.
You can cancel within 1 hour.
Yes! You'll receive confirmation immediately.

Returns & Exchanges

We accept returns within 30 days.
Request a return from your account.
Yes! Contact support for help.
Refunds processed within 3-5 days.

Products

Check the size guide on each product page.
Wash in cold water, tumble dry low.
Sign up for restock notifications.

Account & Support

No, but accounts help track orders.
Click Sign In, then Forgot Password.
Email us or use live chat.

Ready to Shop?

Browse our collection.