Shipping policy

Shipping Policy

Thank you for supporting Ninja Nerd. All products in our store are fulfilled on demand through trusted third-party partners, including Printful and Ninja POD. Each product is made specifically for your order, which means processing and shipping times can vary based on item type and current fulfillment center workloads.

Order Processing Time

Most orders require several business days for production before shipment. Processing timelines may differ between products and fulfillment partners.

Shipping Times

Delivery estimates, when available, will appear at checkout. These timeframes are provided by our fulfillment partners and are not guaranteed. After your order ships, you will receive an email with tracking information if tracking is available for your shipment.

Shipping Carriers

Our fulfillment partners automatically select the shipping carrier based on destination and efficiency. Because this varies by product and region, we are unable to accept requests for specific carriers.

Shipping Costs

Shipping fees are calculated at checkout and depend on product type, fulfillment partner, and delivery location.

International Orders

International shipments may be subject to customs duties, taxes, or additional fees determined by your country. These charges are not included in your order total and are the customer’s responsibility.

Lost, Delayed, or Missing Packages

Once a package has been shipped, delays caused by carriers or customs are outside our control. If your package appears lost or significantly delayed, please contact us with your order number and we will coordinate with the fulfillment partner to investigate.

Damaged or Incorrect Items

If an item arrives damaged or incorrect, please contact us with your order number and clear photos of the issue. Our team will work with the fulfillment partner to provide a replacement when appropriate.