Return & Refund Policy

All Sales Final
No Returns or Exchanges

Thank you for shopping with Ninja Nerd!

All merchandise purchases are final sale. We do not accept returns or exchanges on any products purchased through our store.

Many of our products are made to order, meaning they are produced specifically for your purchase. For this reason, we ask that you carefully review your selections before completing your order.

Our no-return and no-exchange policy applies to all merchandise, including clothing, accessories, drinkware, collectibles, and other products.

We do not accept returns or exchanges for reasons including, but not limited to:

• Incorrect size or color selections
• Changes of mind or personal preferences
• Ordering the wrong item
• Items that do not fit as expected
• Unwanted gifts
• Items that have been worn, washed, or used

Please review all product descriptions, sizing charts, colors, and order details carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

We want every customer to receive their order in good condition and exactly as purchased.

If your item arrives damaged, defective, or different from what you ordered, please contact us promptly at feedback@ninjanerd.org.

Please include:

• Your order number
• A description of the issue
• Clear photographs showing the damage, defect, or incorrect item

Our team will review the issue and determine the appropriate resolution, which may include a replacement or refund where applicable.

Please do not send merchandise back without contacting our support team first.

Refunds

Refunds are not offered for changes of mind, sizing issues, personal preferences, or other standard return requests.

If a refund is approved due to a product issue or required by applicable law, it will be issued to the original payment method. Processing times may vary depending on your payment provider.

Consumer Rights

Nothing in this policy limits or excludes any rights or remedies that customers are entitled to under applicable consumer protection laws.

Questions or Concerns

If you have questions about a product before placing an order, please contact us at feedback@ninjanerd.org.

We appreciate your understanding and support of Ninja Nerd!